How to become a Store Manager

How to become a Store Manager Time to take stock of your career? You should be a Store Manager…It’s a Store Managers job to oversee the day-to-day operation of a store, ensuring the business runs smoothly and successfully meets budgetary demands and/or sales goals. They are accountable for all aspects of service, so must maintain good staff discipline, morale and, perhaps most importantly, excellent customer service.Typical duties for a Store Manager include:Recruiting and managing staff membersManaging customer queries and complaints, and dealing with them appropriatelyAnalysing figures and store performance, and suggesting ways to improve themControlling budgets and maintaining costsServing customers as, and when, requiredIs it right for me?To be successful as a Store Manager, excellent interpersonal skills, management skills and the ability to delegate tasks should be considered pre-requisites. You will also need a good level of previous experience in retail.Other key skills include:Excellent customer serv ice skillsEnthusiasm, and the ability to build morale and motivate your teamExcellent business acumenInitiative and a cool head under pressure (just think of Christmas…)Ability to go above and beyond the call of duty to ensure superior serviceCareer Progression? Retail AssistantUp to 20,000 Store ManagerUp to 30,000 Area ManagerUp to 45,000What's it really like? I've always loved working with people, so retail is the perfect industry for me. I started out as a Sales Assistant, and worked my way up from there. The best thing about being a Store Manager is building a great team around you, and the satisfaction you get from happy customers getting great service. It can be stressful, and it’s a big responsibility, but if you’re looking for a fast-paced and rewarding career, I’d definitely recommend a career in Retail Management. Get qualifiedIt is not a necessary requirement to have a degree to become a Store Manager. However, having some  qualifications specific to the indust ry will certainly help you stand out from the crowd.